USU wins worldwide software program firm Bigtincan as a brand new buyer for Data Administration

Bigtincan, whose gross sales enablement automation platform helps their clients ship “The Shopping for Expertise of the Future” will use the entire USU Data Administration resolution to drive improved communication and effectivity.

Möglingen, Germany – February 8, 2022. To optimize inside and exterior information switch, world software program firm Bigtincan will probably be utilizing the USU Data Administration resolution going ahead. The purpose is to enhance communication between inside groups comparable to Buyer Service, Buyer Success, Product Administration, and Gross sales throughout completely different product strains and channels and to allow the graceful change of multimedia content material. Bigtincan additionally goals to offer a self-service hub for purchasers to enhance the accessibility of related assist content material.

“We’re impressed by Bigtincan’s mission of serving to the world’s main manufacturers automate gross sales content material administration, coaching, teaching, doc creation, and purchaser interplay right into a single digital expertise. With USU’s strong Data Administration resolution, we stay up for seeing them streamline processes and create a single source-of-truth for all firm information,” says Mel Passarelli, President & CEO of USU Options, Inc.

USU was acknowledged by Bigtincan because the “best-of-breed resolution” after an in depth analysis. The decisive components in buying the USU Data Administration resolution are useful depth, integration functionality, and scalability of the end-to-end Data Administration resolution. Along with the versatile, modular consumer interface and assist for editorial workflows and sophisticated taxonomies, expertise in worldwide tasks was additionally an essential criterion for the choice in favor of USU. Lastly, with USU’s reporting module, the corporate may have full visibility into all elements of the system, enabling stakeholders to repeatedly enhance the content material and workflows.

“We’re delighted for this chance to assist one other Data Administration mission and are satisfied that the customer-facing groups at Bigtincan will have the ability to do their work extra productively, effectively, and successfully sooner or later,” says USU Managing Director Sven Kolb.

This press launch is accessible at https://www.usu.com.

USU
As a number one supplier of software program and companies for IT and customer support administration, USU permits firms to grasp the calls for of as we speak’s digital world. International organizations use our options to chop prices, change into extra agile and scale back dangers – with smarter companies, less complicated workflows, and higher collaboration. With greater than 40 years of expertise and places worldwide, the USU group brings clients into the long run.

Along with USU GmbH, which was based in 1977, the subsidiaries USU Applied sciences GmbH, USU Options GmbH, USU Options Inc., and USU SAS additionally belong to USU Software program AG (ISIN DE 000A0BVU28), which is listed within the Prime Customary of the German Inventory Change.

Additional data: https://www.usu.com

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USU Software program AG
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USU Options, Inc
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